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Profesionisti
15 Jan
Key Account Manager
Profesionisti, Tiranë

Summary of the position:
The Key Account Manager will oversee the relationships of the company with its clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The goal is to contribute in sustaining and growing the business to achieve long-term success.

Duties and Responsibilities:

- Developing a solid and trusting relationship between clients and company;
- Acquire a thorough understanding of customer needs and requirements;
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives and bringing in new clients;
- Ensure the correct products and services are delivered to customers in a timely manner;
- Serve as the link of communication between customers and internal teams;
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust;
- Play an integral part in generating new sales that will turn into long-lasting relationships;
- Collaborating with the sales team to maximize profit by up-selling or cross-selling;
- Prepare regular reports of progress and forecasts to his supervisor;
- Other duties that might be assigned considering the position.


Required Qualifications:

- University Degree (Business Administration, Marketing or relevant field)
- Proven experience as key account manager;
- Goal-oriented, organized team player;
- Eager to expand the company with new sales, clients, and territories;
- Experience in sales and providing solutions based on customer needs;
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels;
- Excellent organizational skills;
- Ability in problem-solving and negotiation;



If you have the qualifications listed above, we would love to hear from you. Send your CV by specifying in the subject the job title at: [email protected]
"All applications will be treated with complete confidentiality according to law no. 9887 decided by the Albanian Parliament on "Personal Data Protection"

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